Mindy Long

Mindy is a software engineer at Sierra, focusing on transcription and synthesis. Previously, she trained generative 3D models at Backflip AI and studied Electrical Engineering and Computer Science at MIT.

Posts by Mindy Long

White text "Transcription ensembling" on a grainy green and blue split background.

Voice AI is only as good as what it hears

We’ve built a transcription platform that dynamically routes across providers, incorporates a customer’s context, supports 70+ languages, and adapts to real-world variability, improving both agent effectiveness and customer satisfaction.

18 May 2026

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