Industry

Travel, Transportation and Hospitality

Increase bookings and create loyal customers with your trusted AI agent.

Give all your guests first-class service

Deliver a seamless travel experience with instant, personalised and on-brand interactions, when it matters most.

Booking and ticketing
Provide personalised guidance to help guests build their itineraries and book reservations, increasing conversion, add-on sales and guest satisfaction.
Account management
Respond instantly to questions about account access, rewards programs, or member benefits, solving FAQs fast and reducing average handle time.
Travel support
Give guests immediate help with lost luggage, missed transfers, or check-in times, shortening response times and improving the guest experience.

Learn how Sierra agents are creating a new standard for customer experience.

Launch your AI agent on a flexible and secure platform built for personalised experiences at scale.

Provide always-on, empathetic support
Give guests immediate, on-brand responses, across channels, that adapt to their needs and emotions. Sierra agents integrate with your systems of record and knowledge bases to provide contextual and actionable support.
Scale support operations
Easily update your agent with new promotions or policies, manage spikes in demand during peak travel times, and ensure smooth handovers to live agents when needed.
Build with a trusted partner
Continuously monitor and optimise your agent with predefined goals and guardrails and built-in quality assurance. Sierra ensures trust, security, compliance, data privacy and governance.