Skip to main content

Our customers

Sierra is trusted by industry leaders with millions of customers.

People laughing in a car

How Marshmallow is using AI to build a fairer future for newcomers to the UK.

Sierra sets businesses up for success

Visionary startups and industry leaders already use Sierra to move quicker and smarter.

Case resolution
90%

How Ramp applies its engineering mindset to customer experience.

Customers
15 Million

How Sonos elevates the listener experience with Sierra.

Customer satisfaction
4.7/5

How CLEAR is elevating member hospitality with AI.

Subscribers
34 Million

How SiriusXM increases listener loyalty with Sierra.

Customer inquiries per month
2 million

How ADT embraces AI to make every second count.

Resolution Rate
74%
Increase in CSAT
>20%

How Casper turns a big purchase into a lifelong relationship with AI.

Case resolution
>65%
CSAT
95%

How Minted blends artistry with AI to transform customer experiences.

Improvement in case resolution
>50%
CSAT
~90%

How Thrive Market is scaling healthy living with AI.

Case resolution
64%

How AOL modernises a heritage brand using AI-powered customer service with Sierra.

CSAT
4.5/5
Resolution rate with Sierra
70%

How OluKai scales the Aloha experience with Sierra.

CSAT
4.6
Resolution rate with Sierra
~70%

How WeightWatchers embraces AI to engage members with empathy, at scale, with Sierra.

How Chubbies delivers weekend vibes with AI.

How ThirdLove uses AI to create a perfectly personalized fit.

How melin delivered peak performance support in time for the holiday season with Sierra.

Case resolution
>75%

How Pendulum helps customers get health support with conversational AI.

5/5 scores conversational & technical excellence
99%

How AG1 uses AI to empower customers with a daily health ritual.

See what Sierra can do for you.

Find out how Sierra can help your business build better, more human customer experiences with AI.