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Our customers

Sierra is trusted by industry leaders with millions of customers.

CSAT
82%

How Marshmallow is using AI to build a fairer future for newcomers to the UK.

Sierra sets businesses up for success

Visionary startups and industry leaders already use Sierra to move quicker and smarter.

Customers
250,000

How CDW is reimagining B2B customer experience with Sierra.

Case resolution
90%

How Ramp applies its engineering mindset to customer experience.

Customers
15 Million

How Sonos elevates the listener experience with Sierra.

Customer satisfaction
4.7/5

How CLEAR is elevating member hospitality with AI.

Subscribers
34 Million

How SiriusXM increases listener loyalty with Sierra.

Customer inquiries per month
2 million

How ADT embraces AI to make every second count.

Resolution Rate
74%
Increase in CSAT
>20%

How Casper turns a big purchase into a lifelong relationship with AI.

Case resolution
>65%
CSAT
95%

How Minted blends artistry with AI to transform customer experiences.

Improvement in case resolution
>50%
CSAT
~90%

How Thrive Market is scaling healthy living with AI.

Case resolution
64%

How AOL modernises a heritage brand using AI-powered customer service with Sierra.

CSAT
4.5/5
Resolution rate with Sierra
70%

How OluKai scales the Aloha experience with Sierra.

CSAT
4.6
Resolution rate with Sierra
~70%

How WeightWatchers embraces AI to engage members with empathy, at scale, with Sierra.

How Chubbies delivers weekend vibes with AI.

How ThirdLove uses AI to create a perfectly personalized fit.

How melin delivered peak performance support in time for the holiday season with Sierra.

Case resolution
>75%

How Pendulum helps customers get health support with conversational AI.

5/5 scores conversational & technical excellence
99%

How AG1 uses AI to empower customers with a daily health ritual.

See what Sierra can do for you.

Find out how Sierra can help your business build better, more human customer experiences with AI.