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Our customers

Sierra is trusted by industry leaders with millions of customers.

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Next Logo

  • Time to live

    6 weeks

How Next transforms global customer service with AI.

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Sierra sets businesses up for success

Visionary startups and industry leaders already use Sierra to move quicker and smarter.

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Marshmallow Logo

  • CSAT

    82%
How Marshmallow is using AI to build a fairer future for newcomers to the UK.
CDW image
CDW Logo

  • Customers

    250,000
How CDW is reimagining B2B customer experience with Sierra.
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SoFi Logo

  • NPS improvement

    +33 points
How SoFi turned customer support from a bottleneck into a competitive advantage.
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Ramp Logo

  • Case resolution

    90%
How Ramp applies its engineering mindset to customer experience.
Woman walking with Sonos speaker
Sonos Logo

  • Customers

    15 Million
How Sonos elevates the listener experience with Sierra.
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Chime Logo

  • Resolution rate

    70%+
How Chime made banking support faster and more personal with AI.
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CLEAR Logo

  • Customer satisfaction

    4.7/5
How CLEAR is elevating member hospitality with AI.
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SiriusXM Logo

  • Subscribers

    34 Million
How SiriusXM increases listener loyalty with Sierra.
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ADT Logo

  • Customer inquiries per month

    2 million
How ADT embraces AI to make every second count.
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Casper Logo

  • Resolution Rate

    74%

  • Increase in CSAT

    >20%
How Casper turns a big purchase into a lifelong relationship with AI.
Minted stationery
Minted Logo

  • Case resolution

    >65%

  • CSAT

    95%
How Minted blends artistry with AI to transform customer experiences.
Thrive Market
Thrive Market Logo

  • Improvement in case resolution

    >50%

  • CSAT

    ~90%
How Thrive Market is scaling healthy living with AI.
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AOL Logo

  • Case resolution

    64%
How AOL modernises a heritage brand using AI-powered customer service with Sierra.
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Olukai Logo

  • CSAT

    4.5/5

  • Resolution rate with Sierra

    70%
How OluKai scales the Aloha experience with Sierra.
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WeightWatchers Logo

  • CSAT

    4.6

  • Resolution rate with Sierra

    ~70%
How WeightWatchers embraces AI to engage members with empathy, at scale, with Sierra.
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Chubbies Logo
How Chubbies delivers weekend vibes with AI.
ThirdLove AI agent
ThirdLove Logo
How ThirdLove uses AI to create a perfectly personalized fit.
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melin Logo
How melin delivered peak performance support in time for the holiday season with Sierra.
Woman holding Pendulum vitamin
Pendulum Logo

  • Case resolution

    >75%
How Pendulum helps customers get health support with conversational AI.
Pouring a bottle of AG1 into a glass
AG1 Logo

  • 5/5 scores conversational & technical excellence

    99%
How AG1 uses AI to empower customers with a daily health ritual.
Couple sitting on a rooftop, gazing at each other with mountains in the distance.
Rocket Mortgage Logo

  • Higher conversion rates

    4x
How Rocket Mortgage is reimagining the journey home with AI.
A large green tree partially obscures a brick building with a dark, angular roof under a blue sky.
Redfin Logo

  • Listings viewed

    2x more
How Redfin transformed real estate search with AI.
A Safelite technician in safety glasses and gloves dispenses a coiled yellow adhesive from a tool.A
Safelite Logo
How Safelite keeps drivers moving with AI.

Discover what Sierra can do for you.

Find out how Sierra can help your business build better, more human customer experiences with AI.

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