Resources

Sierra x Acquired | The AI Paradox

Bret Taylor joined the hosts of Acquired in front of 1,000+ people to discuss what's actually happening in AI — and what it means for businesses, jobs, and the future.

26 June 2026

Thought leadership

Keynote with Clay Bavor and Bret Taylor

Hear from Sierra's founders on what's next for AI agents and the customer experience.

15 November 2025

Product Customers

Demo: Shop in ChatGPT

A shopper connects with a retailer's AI agent in ChatGPT for a personalized gift recommendation.

10 January 2026

Demos Retail and Consumer Goods

Sierra CEO Bret Taylor on why the AI bubble feels like the dotcom boom

The OpenAI chairman, now working on AI agents at his new startup Sierra, on why the current boom echoes the dotcom era, and how Sierra’s model is built around outcomes, not promises.

11 September 2025

Thought leadership

𝜏³-bench: advancing agent benchmarking to knowledge and voice

𝜏³-bench is here. We've expanded agent evaluation to two new frontiers: knowledge retrieval and voice.

18 March 2026

Product Thought leadership

Sierra: Strike up a new type of conversation.

Webinar: Sierra for Financial Services

A 15 minute, on-demand webinar where product experts from Sierra dive into real-world demos and share lessons from leading banks and insurers.

5 June 2025

Sierra CEO, Bret Taylor and CLEAR CEO, Caryn Seidman Becker

Fireside Chat: Bret Taylor and CLEAR CEO, Caryn Seidman Becker

A discussion about AI, identity and the future of customer experiences.

15 November 2025

Customers Thought leadership

Clay Bavor featured on the Heart of Healthcare podcast

The Heart of Health podcast: Inside the Rise of AI Agents with Sierra Co-founder Clay Bavor

Most people spend 30+ hours a year dealing with customer service. What if AI could fix that without losing the human touch? Clay Bavor joins us to explore how AI agents are reshaping customer interactions—and what this means for the most complex service industry: healthcare.

20 October 2025

Healthcare

New Era of CX panel with FOX, DIRECTV, and Safelite

Panel: New Era of CX with FOX, DIRECTV, and Safelite

Practical advice from leading companies about AI and the customer experience.

15 November 2025

Customers Thought leadership

Webinar: AI Agents in Travel & Hospitality

This 20 minute on-demand webinar shows how agents built on Sierra help leading travel brands boost loyalty, deliver empathetic service, and cut costs—rebooking flights, updating reservations, and handling loyalty questions.

12 September 2025

Travel and Hospitality Demos

Demo: Cancellation save

An AI agent keeps a customer subscribed by offering a personalized save offer.

10 January 2026

Demos Retail and Consumer Goods

Elements of a Human Voice

Explore the craft behind the making of a great AI voice.

15 November 2025

Product

Discover what Sierra can do for you.

Find out how Sierra can help your business build better, more human customer experiences with AI.

Learn more