Increase subscriber satisfaction and lifetime value with AI agents
Deliver better entertainment, gaming, and sports experiences with immediate and personalized interactions, when it matters most.
Help viewers discover and access shows, games, and sporting events with personalized guidance to increase acquisition, engagement, and upsell rates.
Support subscribers with login issues, account recovery, or cancellation requests to reduce wait times and act on opportunities for upsell or churn prevention.
Resolve common issues, help with connection problems, and provide tailored support to keep subscribers up-and-running and boost satisfaction.
‘We believe in creating what we call 'magical moments'—really human exchanges where we share something we love with someone else. The interesting thing about Sierra is being able to do that at a much larger scale in our brand voice.’
Blake Bassett
VP of Product
Launch your AI agent on a flexible and secure platform built for personalized experiences at scale.
Resolve issues fast with a knowledgeable agent that adapts to customer needs and emotions. Sierra agents integrate with your key tools, like your CRM and video monitoring platform, as well as key systems of record and knowledge bases, to provide contextual and actionable support.
Update your agent with new content, promotions or policies, manage spikes in demand, and ensure smooth handoffs to live agents when needed.
Continuously monitor and optimize your agent with pre-defined goals and guardrails and built-in quality assurance. Sierra ensures trust, security, compliance, data privacy, and governance.
Industry leaders trust Sierra to build better customer experiences.
Learn how you can partner with Sierra to serve more subscribers, faster, and deliver revenue growth.
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