Is AI Retail's New Front Door?

Steve Dennis sits down with Bret Taylor, Chairman of OpenAI and CEO and co-founder of Sierra. Taylor outlines how AI agents are emerging as the new “digital front door” for retail, unifying customer interactions into a single intelligent interface.

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The AI Architect: Bret Taylor

Bret Taylor discusses how AI is reshaping software development and how the best teams integrate product and engineering while staying deeply technical and customer-focused.

11 February 2025

Thought leadership

He saved OpenAI, invented the “Like” button, and built Google Maps: Bret Taylor on the future of careers, coding, agents, and more

Bret Taylor joins Lenny Rachitsky to reflect on his path from Google Maps to the “Like” button, Salesforce, OpenAI, and Sierra. They dig into AI agents, the future of coding, and how work is being reshaped by the next wave of technology.

31 July 2025

Thought leadership

Sierra CEO & OpenAI Chair Bret Taylor Live at Money2020: AI Bubbles, Software’s Future, & Why Sierra Wins

Ryan Zauk sits down with Bret Taylor, Co-Founder & CEO of Sierra and Chairman of the Board at OpenAI.

13 November 2025

Thought leadership

Discover what Sierra can do for you.

Find out how Sierra can help your business build better, more human customer experiences with AI.

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