Clay Bavor

Clay is Co-Founder of Sierra. Previously, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

Posts by Clay Bavor

Sierra launches in Korea on a blurred blue and red background

Sophisticated agents for the most demanding companies: Sierra launches in Korea

We are excited to announce that we are opening an office in Seoul. South Korea is home to some of the world’s most complex businesses, across the largest industries, and we’re looking forward to serving them.

2026년 8월 25일

Building in Germany, Austria and Switzerland

We're excited to share that we are opening an office in Munich to serve companies across Germany, Austria and Switzerland.

2026년 8월 14일

The word "Personas" on a blurred red, yellow and pink background

Introducing Voice Personas

What an agent does and how it expresses itself are two different things. Today, we’re launching Voice Personas so you can design both.

2026년 8월 7일

Our partnership with Plaid on a blurred purple and blue background

Plaid and Sierra partner to move AI agents from conversations to business outcomes

Through our partnership, customers can now securely connect their bank accounts with Plaid directly within Sierra’s agent.

2026년 8월 3일

The word "Horizon" on a blurred blue background

The next Horizon in agents

Horizon agents orchestrate outbound and inbound interactions over days or weeks — not just single conversations. A context engine and long-horizon planning turn every interaction into a compounding advantage, so your agents get smarter as your customer relationships deepen. It's Sierra's outcomes-based model at scale: you pay for results, not tokens.

2026년 7월 16일

Our partnership with SoftBank Corp. on a blurred red background

Announcing our partnership with SoftBank Corp.

We are excited to announce our partnership with SoftBank Corp., a leading Japan-based telecommunications and IT operator.

2026년 7월 14일

Sierra Lands in The 6

We're excited to share that Sierra has opened an office in Toronto — now with about a dozen employees, and a growing number of customers.

2026년 5월 21일

Better customer experiences. Built on Sierra

We’re raising $950 million from new and existing investors, at a valuation of over $15 billion.

2026년 5월 4일

Sierra acquires Fragment in France

We are excited to announce the acquisition of Paris-based Fragment, which helps businesses scale their operations using AI, freeing up employees to focus on higher value work.

2026년 4월 23일

Eric Eyken-Sluyters joins Sierra as President of Field Operations

We are excited to announce that Eric Eyken-Sluyters will be joining Sierra to lead our global Sales, Sales Engineering, and Partnerships teams.

2026년 4월 1일

Sierra acquires Opera Tech in Japan

Today, we’re announcing that Sierra has acquired Opera Tech, a Tokyo-based enterprise AI startup.

2026년 3월 27일

Agents as a Service

Sierra is reimagining software for the agent era—where you simply describe the outcome, and intelligent agents build, execute, and continuously improve the work for you. Meet Ghostwriter, the agent that creates and optimizes other agents, turning your ideas into production-ready customer experiences without clicks, code, or complexity.

2026년 3월 25일

Text that reads "Building in Australia" on a blurred orange and brown background.

No worries vs please hold: Sierra comes to Australia

We're excited to share that we are opening an office in Sydney, Australia, where we'll partner with leading companies to deliver faster, more human customer experiences.

2026년 3월 23일

White text "Building in Spain" on a blurred, grainy red and cream background

All about the agent: Sierra launches in Spain

Sierra is already working with a number of the biggest businesses in Spain to build better, more human experiences with AI. We’re excited to build deeper partnerships as we open our office in Madrid.

2026년 3월 12일

White text "Year two" on a grainy background with diagonal orange, yellow, and blue color gradients.

Year two in review

Sierra is heading into year three with over $150M in ARR, powered by rapid adoption from some of the world’s largest companies. The growth reflects a simple idea: when AI is built around real jobs to be done (not experiments), even the biggest enterprises can see meaningful impact fast.

2026년 2월 6일

Building in France

Sierra is expanding to France, where we'll help leading companies—from luxury houses to aerospace innovators—deliver exceptional customer experiences with AI.

2025년 12월 15일

Aspiring to omotenashi: Sierra launches in Japan

We're excited to share that we're opening a Tokyo office, and SoftBank Vision Fund 2 has invested in Sierra.

2025년 12월 4일

Sierra hits $100M ARR milestone in 7 quarters

Sierra just hit $100M in ARR — seven quarters after we launched in February 2024. That’s a heck of a lot quicker than we expected, and makes Sierra one of the fastest-growing enterprise software companies in history.

2025년 11월 21일

Change agents: Redfin

Redfin launches first of its kind AI conversational search experience

2025년 11월 13일

Sierra Agent OS 2.0: from answers to memory and action

At Sierra Summit, we unveiled the future of AI agents: a single agent that works across every channel, learns from every interaction, and builds real customer relationships. With eight new products, including Agent Studio 2.0 and the Agent Data Platform, Sierra is turning the promise of AI-powered customer experience into reality.

2025년 11월 5일

Change agents: Funnel Leasing

Transforming the renter experience: Funnel’s human-first approach to AI

2025년 11월 4일

Singapore, here we come

Sierra is expanding to Southeast Asia with a new Singapore office, strengthening our commitment to helping businesses across the region deliver more human customer experiences with AI.

2025년 11월 3일

Introducing Sierra Summit 2025: the future of AI-powered customer experiences

Big things are coming at Sierra Summit 2025 — our first customer conference — where we’ll reveal new AI innovations and hear from leaders shaping how businesses grow through better, more human customer experiences. Request your spot today.

2025년 10월 14일

There's an agent for that, and it runs on Sierra

Today, we’re announcing that we’ve raised $350M additional capital at a valuation of $10B, led by Greenoaks, which is doubling down on Sierra.

2025년 9월 4일

Gradient background with graduation cap icon

Calling new grads: APX year 2

Are you a college senior or recent graduate? If you’re driven to turn AI theory into practice, make an impact, and learn from some of the best in our industry, we’d love to build with you.

2025년 9월 2일

Change agents: Brex

By building its customer agent with Sierra, Brex has accelerated service by 90%, saved customers over 15,000 hours a year, and empowered both technical and non-technical teams to scale AI across the business.

2025년 8월 19일

Serving customer experience and engineering teams—all from one platform

Sierra’s Agent OS is the only platform that supports both no code and programmatic agent development. Our unique approach enables companies to mix and match—choosing the right approach for their business needs, and scaling their agent development as those needs evolve.

2025년 5월 21일

Sierra expands to New York

We’re excited to share that Sierra is opening a New York office, and we’re hiring across agent development and sales.

2025년 5월 7일

London calling

We are excited to announce that Suveer Kothari will be joining Sierra as head of our new(ish) London office, which serves companies across the UK and Europe.

2025년 4월 15일

Sierra acquires Receptive AI

We want to ensure that Sierra has the best voice capabilities, and it’s why we’re excited to have acquired Receptive AI. Their voice technology is already integrated into Sierra, enabling companies to build AI agents once and deploy them across any channel.

2025년 3월 26일

Announcing the Sierra APX program

The APX program is an 18-month rotational program that gives new graduates in computer science or a related field the opportunity to work closely with our customers, building AI agents as both an Agent Engineer and an Agent Product Manager.

2024년 11월 12일

Sierra speaks

Voice is here. Sierra's AI agents can now engage consumers with rich, natural conversations over the phone—no wait times, no frustration. Learn how this new capability is reshaping the future of customer service.

2024년 10월 9일

The Agent Development Life Cycle

An autonomous AI agent is a new type of software that requires a new approach to development. Sierra has developed a novel, integrated approach to developing agents, from development to testing and release management. We call this the Agent Development Life Cycle.

2024년 6월 3일

The Guide to AI Agents

AI agents are autonomous software systems that can reason, make decisions, and pursue goals with creativity and flexibility. They’ll soon be everywhere, helping consumers, employees, and businesses alike.

2024년 5월 23일

Meet Sierra, the conversational AI platform for businesses

2024년 2월 13일

Clay Bavor

Posts by Clay Bavor

Sophisticated agents for the most demanding companies: Sierra launches in Korea