The AI agents reshaping customer service & law

The Information's founder and editor-in-chief Jessica Lessin interviews Sierra’s CEO Bret Taylor, transforming customer service, and Harvey’s Winston Weinberg, enhancing legal workflows, on how their startups are disrupting industries, the changing ROI for AI, and the future of work.

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Sierra CEO & OpenAI Chair Bret Taylor Live at Money2020: AI Bubbles, Software’s Future, & Why Sierra Wins

Ryan Zauk sits down with Bret Taylor, Co-Founder & CEO of Sierra and Chairman of the Board at OpenAI.

13 de noviembre de 2025

Thought leadership

Google, Facebook, then Sierra | Bret Taylor

“If there's one lesson I wish I could give my younger self, it's to focus less on the technology and more on the customer need.” Bret Taylor, co-founder of Sierra and chairman of OpenAI.

24 de julio de 2025

Thought leadership

Bret Taylor’s journey leading Salesforce, Sierra, and OpenAI

Over the past two decades, Bret Taylor has quietly helped shape the arc of Silicon Valley. From co-creating Google Maps to steering Facebook, Salesforce, and OpenAI, he’s been behind some of the most consequential products in tech.

2 de junio de 2025

Thought leadership

Descubra lo que Sierra puede hacer por usted

Descubra cómo Sierra puede ayudar a su empresa a crear experiencias de cliente mejores y más humanas con IA.

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