Abe Chen

Abe is an Agent Product Manager at Sierra. Previously, he was the first product manager at Merge, and before that, built products across AI/ML and the App Store at Apple. He studied Computer Science and Economics at UC Berkeley.

Posts by Abe Chen

A new kind of builder" text on a dark blue and purple gradient background with a subtle speckled texture.

Let your customers shape your agents

Experiments in Agent Studio lets teams run A/B tests on agent changes, measuring outcomes like resolution rate and churn reduction to see what actually improves the customer experience. Built-in statistical confidence and gradual rollout controls make it easy to validate a winning variant and ship it with proof, not guesswork.

30. Juni 2026

Entdecken Sie, was Sierra für Sie tun kann

Finden Sie heraus, wie Sierra Ihrem Unternehmen helfen kann, bessere, menschlichere Kundenerlebnisse mit KI zu schaffen.

Weitere Informationen