Richard Henwood

Richard is an Infrastructure Engineer at Sierra. Previously, he worked on High Availability and Disaster Recovery at Stripe and internal systems at Mastercard.

Posts by Richard Henwood

White text "Resilience without compromise" on a blurry, grainy background with vertical streaks of pink, orange, and dark colors.

Preserving agent behavior while serving LLMs reliably

Keeping an AI agent online isn’t enough — its behavior must remain consistent under provider stress. Here’s how we built the infrastructure to make that possible.

13. Februar 2026

Entdecken Sie, was Sierra für Sie tun kann

Finden Sie heraus, wie Sierra Ihrem Unternehmen helfen kann, bessere, menschlichere Kundenerlebnisse mit KI zu schaffen.

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