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Videos

Woman on the phone. Demo: Service recovery.

Demo: Service recovery

An AI agent turns a frustrated buyer into a loyal customer.

10 de enero de 2026

Demostraciones Comercio minorista y bienes de consumo

New Era of CX panel with FOX, DIRECTV, and Safelite

Panel: New Era of CX with FOX, DIRECTV, and Safelite

Practical advice from leading companies about AI and the customer experience.

15 de noviembre de 2025

Clientes Liderazgo de opinión

Building Secure Data Flows in Chat Agents

Building Secure Data Flows in Chat Agents

Design secure data flows for AI agents using web attachments.

15 de noviembre de 2025

The Voice Latency Pipeline

The Voice Latency Pipeline

Learn where latency comes from and how to reduce it with Cigna and Sierra's team.

15 de noviembre de 2025

Sierra CEO, Bret Taylor and CLEAR CEO, Caryn Seidman Becker

Fireside Chat: Bret Taylor and CLEAR CEO, Caryn Seidman Becker

A discussion about AI, identity and the future of customer experiences.

15 de noviembre de 2025

Clientes Liderazgo de opinión

Elements of a Human Voice

Elements of a Human Voice

Explore the craft behind the making of a great AI voice.

15 de noviembre de 2025

Abuse Detection & Red Teaming, Sierra and Lakera

Abuse Detection & Red Teaming

Learn about common attack vectors for agents and how to stop them.

15 de noviembre de 2025

Sierra agent development and Next CX leader on stage

The Global Playbook

Learn how Sierra and Next scaled and localized AI agents across languages and regions.

15 de noviembre de 2025

Producto Clientes

Sierra's Bret Taylor and Clay Bavor

Keynote with Clay Bavor and Bret Taylor

Hear from Sierra's founders on what's next for AI agents and the customer experience.

15 de noviembre de 2025

Producto Clientes

Descubra lo que Sierra puede hacer por usted

Descubre cómo Sierra puede ayudarte a obtener mejores resultados con IA.

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