Abe ChenAbe is an Agent Product Manager at Sierra. Previously, he was the first product manager at Merge, and before that, built products across AI/ML and the App Store at Apple. He studied Computer Science and Economics at UC Berkeley.
Let your customers shape your agentsExperiments in Agent Studio lets teams run A/B tests on agent changes, measuring outcomes like resolution rate and churn reduction to see what actually improves the customer experience. Built-in statistical confidence and gradual rollout controls make it easy to validate a winning variant and ship it with proof, not guesswork.2026年6月30日
