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お客様事例

Sierraは、何百万人もの顧客を抱える、業界を代表する企業から信頼されています。

Couple sitting on a rooftop, gazing at each other with mountains in the distance.
Rocket Mortgage ロゴ

  • Higher conversion rates

    4x

How Rocket Mortgage is reimagining the journey home with AI.

続きを読む

Sierraは、重要な顧客体験の瞬間すべてに寄り添います。

顧客体験を、もっと良く。ビジネス成果も、もっと良く。

People raising hands at a concert as confetti falls under bright lights.
Vivid Seats ロゴ

  • Time to live

    4 weeks
How Vivid Seats is elevating customer experience for millions of fans with AI.
A person holds a smartphone with a dark green case, showing their hands with light nail polish.
Singtel ロゴ

  • Time to live

    <10 weeks
Singtel Group partners with Sierra to transform customer engagement with AI.
Close-up of a woman in an orange ribbed sweater with a matching scarf trimmed in white lace.
Next ロゴ

  • Time to live

    6 weeks
How Next transforms global customer service with AI.
Hand in dark green sleeve holding a white card.
SoFi ロゴ

  • NPS improvement

    +33 points
How SoFi turned customer support from a bottleneck into a competitive advantage.
Close-up of a blue truck's side with a black step, small marker light, and tire.
RunBuggy ロゴ

  • Monthly hours saved

    1,000
How RunBuggy scaled vehicle transportation operations with AI.
A large green tree partially obscures a brick building with a dark, angular roof under a blue sky.
Redfin ロゴ

  • Listings viewed

    2x more
How Redfin transformed real estate search with AI.
A Safelite technician in safety glasses and gloves dispenses a coiled yellow adhesive from a tool.A
Safelite ロゴ
How Safelite keeps drivers moving with AI.
Dense green foliage with some lighter leaves.
ScottsMiracle-Gro ロゴ

  • Resolution rate

    65%
How ScottsMiracle-Gro transforms into a lifestyle brand with the help of AI.
Guild members
Guild ロゴ

  • CSAT

    4.8/5
How Guild extended nurturing member support without compromising quality using AI.
Family watching Tubi TV
Tubi ロゴ

  • CSAT improvement

    +7 percentage points
How Tubi creates “magical moments” at scale with AI.
Ramp card close up
Ramp ロゴ

  • Case resolution

    90%
How Ramp applies its engineering mindset to customer experience.
Traveler walking with suitcase
CLEAR ロゴ

  • Customer satisfaction

    4.7/5
How CLEAR is elevating member hospitality with AI.
A hand holding a green card with a visible metallic chip.
Chime ロゴ

  • Resolution rate

    70%+
How Chime made banking support faster and more personal with AI.
Wilson tennis
Wilson ロゴ

  • Resolution rate

    77%
How Wilson® applies a century of craftsmanship to its consumer experiences.
Woman walking with Sonos speaker
Sonos ロゴ

  • Customers

    15 Million
How Sonos elevates the listener experience with Sierra.
Sun & Ski Sports waterskier
Sun & Ski Sports ロゴ

  • Conversion rate increase

    3x
How Sun & Ski’s AI agent “Sunny” turns approachability into sales.
CDW image
CDW ロゴ

  • Customers

    250,000
How CDW is reimagining B2B customer experience with Sierra.
SiriusXM speakers close up
SiriusXM ロゴ

  • Subscribers

    34 Million
How SiriusXM increases listener loyalty with Sierra.
ADT garden close up
ADT ロゴ

  • Customer inquiries per month

    2 million
How ADT embraces AI to make every second count.
Casper fabric close up
Casper ロゴ

  • Resolution Rate

    74%

  • Increase in CSAT

    >20%
How Casper turns a big purchase into a lifelong relationship with AI.
Minted stationery
Minted ロゴ

  • Case resolution

    >65%

  • CSAT

    95%
How Minted blends artistry with AI to transform customer experiences.
Thrive Market
Thrive Market ロゴ

  • CSAT

    ~90%
How Thrive Market is scaling healthy living with AI.
Madison Reed products
Madison Reed ロゴ

  • Reduction in subscription cancellations

    50%
Hair color trailblazer Madison Reed gives customer experience a glow-up with AI.
A black credit card with a silver chip on a coral background.
Brex ロゴ
How Brex made customer service 90% faster with AI.
Person on tablet
AOL ロゴ

  • Case resolution

    64%
How AOL modernizes a heritage brand using AI-powered customer service with Sierra.
Wood floor and shoes close up
Olukai ロゴ

  • CSAT

    4.5/5

  • Resolution rate with Sierra

    70%
How OluKai scales the Aloha experience with Sierra.
Woman smiling close up
WeightWatchers ロゴ

  • CSAT

    4.6

  • Resolution rate with Sierra

    ~70%
How WeightWatchers embraces AI to engage members with empathy, at scale, with Sierra.
Water texture
Chubbies ロゴ
How Chubbies delivers weekend vibes with AI.
ThirdLove AI agent
ThirdLove ロゴ
How ThirdLove uses AI to create a perfectly personalized fit.
water sports close up
melin ロゴ
How melin delivered peak performance support in time for the holiday season with Sierra.
Woman holding Pendulum vitamin
Pendulum ロゴ

  • Case resolution

    >75%
How Pendulum helps customers get health support with conversational AI.
Pouring a bottle of AG1 into a glass
AG1 ロゴ

  • 5/5 scores conversational & technical excellence

    99%
How AG1 uses AI to empower customers with a daily health ritual.
People laughing in a car
Marshmallow ロゴ

  • CSAT

    82%
How Marshmallow is using AI to build a fairer future for newcomers to the UK.
Modern building facade with alternating light beige and gray sections, dark windows, and curved balconies with black railings.
Funnel ロゴ

  • Resolution rate

    94%
How Funnel made renting more human with AI.

Sierraでできることを、ぜひご覧ください

SierraがどのようにAIを活用し、より優れた人間味あふれる顧客体験の実現をお手伝いするのかをご紹介します。

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