2026年3月27日Sierra、日本発のAI企業「OPERA TECH」を買収本日、Sierraは東京を拠点とするエンタープライズAI企業、株式会社OPERA TECHを買収したことを発表いたします。
2025年11月5日Sierra Agent OS 2.0: from answers to memory and actionAt Sierra Summit, we unveiled the future of AI agents: a single agent that works across every channel, learns from every interaction, and builds real customer relationships. With eight new products, including Agent Studio 2.0 and the Agent Data Platform, Sierra is turning the promise of AI-powered customer experience into reality.
2026年3月25日Agents as a ServiceSierra is reimagining software for the agent era—where you simply describe the outcome, and intelligent agents build, execute, and continuously improve the work for you. Meet Ghostwriter, the agent that creates and optimizes other agents, turning your ideas into production-ready customer experiences without clicks, code, or complexity.
2026年2月6日Year two in reviewSierra is heading into year three with over $150M in ARR, powered by rapid adoption from some of the world’s largest companies. The growth reflects a simple idea: when AI is built around real jobs to be done (not experiments), even the biggest enterprises can see meaningful impact fast.
2025年11月5日Introducing Agent Data Platform Sierra’s first-of-its-kind Agent Data Platform (ADP) gives agents memory, context, and intelligence — turning every interaction into a human, personalized experience. Powered by Agent OS, ADP helps companies move from answering questions to anticipating needs.
Introducing Voice PersonasWhat an agent does and how it expresses itself are two different things. Today, we’re launching Voice Personas so you can design both.2026年8月7日
Rent the intelligence, own the relationshipMeet Context Engine, which turns what a business knows into decisions an agent can act on when an outcome is on the line. It’s what enables long-running Horizon agents that can pursue business outcomes over days, weeks or months, with every interaction making the next one a little smarter so that your competitive advantage compounds over time.2026年8月4日
Plaid and Sierra partner to move AI agents from conversations to business outcomesThrough our partnership, customers can now securely connect their bank accounts with Plaid directly within Sierra’s agent. 2026年8月3日
Agency: Secure, scalable sandboxes for agentsThe hardest part of building great agents isn't the model — it's everything around it. That’s where Agency comes in, the infrastructure that gives every Pinecone session and every task for Ghostwriter (our agent-building agent for customers) a secure place to live and run.2026年7月29日
We’re excited to share that Sierra is acquiring TakeoffSince the beginning of this year, Takeoff has gone from $0 in ARR to nearly 8 figures of revenue as of earlier this month. We’re energized to have the opportunity to accelerate and scale our platform with Sierra’s partnership and trust around the world.2026年7月23日
Building Sierra’s MCP Gateway: An engineering icebergSharing the biggest lessons we learned building Sierra’s MCP Gateway — and what it looks like to build software in an AI-first engineering organization.2026年7月22日
The next Horizon in agentsHorizon agents orchestrate outbound and inbound interactions over days or weeks — not just single conversations. A context engine and long-horizon planning turn every interaction into a compounding advantage, so your agents get smarter as your customer relationships deepen. It's Sierra's outcomes-based model at scale: you pay for results, not tokens.2026年7月16日
Pinecone: Harnessing the wisdom of the workforceAs frontier models become more capable, companies are increasingly asking themselves the same question: What's our moat? We believe a large part of the answer lies in context.2026年7月15日