Sierra ブログ

2026年3月27日

Sierra、日本発のAI企業「OPERA TECH」を買収

本日、Sierraは東京を拠点とするエンタープライズAI企業、株式会社OPERA TECHを買収したことを発表いたします。

Text: Sierra acquires Opera Tech in Japan.

2025年11月5日

Sierra Agent OS 2.0: from answers to memory and action

At Sierra Summit, we unveiled the future of AI agents: a single agent that works across every channel, learns from every interaction, and builds real customer relationships. With eight new products, including Agent Studio 2.0 and the Agent Data Platform, Sierra is turning the promise of AI-powered customer experience into reality.

2026年3月25日

Agents as a Service

Sierra is reimagining software for the agent era—where you simply describe the outcome, and intelligent agents build, execute, and continuously improve the work for you. Meet Ghostwriter, the agent that creates and optimizes other agents, turning your ideas into production-ready customer experiences without clicks, code, or complexity.

2026年2月6日

Year two in review

Sierra is heading into year three with over $150M in ARR, powered by rapid adoption from some of the world’s largest companies. The growth reflects a simple idea: when AI is built around real jobs to be done (not experiments), even the biggest enterprises can see meaningful impact fast.

White text "Year two" on a grainy background with diagonal orange, yellow, and blue color gradients.

2025年11月5日

Introducing Agent Data Platform

Sierra’s first-of-its-kind Agent Data Platform (ADP) gives agents memory, context, and intelligence — turning every interaction into a human, personalized experience. Powered by Agent OS, ADP helps companies move from answering questions to anticipating needs.

Discovering what’s possible with AI for CX

Every CX leader right now is being asked the same question: What are you doing with AI? This series shares some of the earliest answers from the teams figuring it out.

2026年6月12日

Certified FedRAMP® High

We're excited to share that Sierra has been certified FedRAMP® High — the standard for cloud companies working with U.S. federal agencies.

2026年6月10日

Outcomemaxxing

The future of applied AI won’t be measured by consumption, but by outcomes achieved.

2026年6月3日

Sierra Lands in The 6

We're excited to share that Sierra has opened an office in Toronto — now with about a dozen employees, and a growing number of customers.

2026年5月21日

"The AI all-rounder" text on a warm, grainy gradient background.

Agent Strategist: Your PhD in applied AI

Meet the Agent Strategist. Last year, this role barely existed. Today, it’s our fastest-growing team.

2026年5月19日

Better customer experiences. Built on Sierra

We’re raising $950 million from new and existing investors, at a valuation of over $15 billion.

2026年5月4日

Sierra acquires Fragment in France

We are excited to announce the acquisition of Paris-based Fragment, which helps businesses scale their operations using AI, freeing up employees to focus on higher value work.

2026年4月23日

The AI-native interview

We’ve redesigned our engineering interview process from the ground up.

2026年4月22日

Eric Eyken-Sluyters joins Sierra as President of Field Operations

We are excited to announce that Eric Eyken-Sluyters will be joining Sierra to lead our global Sales, Sales Engineering, and Partnerships teams.

2026年4月1日

Sierra ブログを購読

新製品の機能や顧客のアップデートなどに関する通知を受け取ります。

Sierraでできることを、ぜひご覧ください

SierraがどのようにAIを活用し、より優れた人間味あふれる顧客体験の実現をお手伝いするのかをご紹介します。

詳しく見る