Industry

Financial Services

Build stronger relationships and increase customer lifetime value with your trusted AI agent.

Deliver service your customers can bank on

Ensure customer trust with immediate, personalized, and secure interactions, when it matters most.

A smartphone screen shows a customer service chat where a user reports a lost credit card, and the agent confirms it has been blocked and a replacement issued.
  • Product recommendations

    Provide personalized guidance to help customers choose the best products and services for their needs, increasing acquisition, cross-sell, and upsell rates.

  • Payments and transactions support

    Respond immediately to questions about account balances, fees, or transfers to boost customer trust and satisfaction.

  • Account management

    Help customers instantly with login issues, password resets, or cancellation requests, reducing wait times while also acting on opportunities for upsell or renewal.

See Sierra in action

Learn how Sierra agents are creating a new standard for customer experience.

Deliver better customer experiences

Launch your AI agent on a flexible and secure platform built for personalized experiences at scale.

  • Solve issues with speed and discretion

    Reassure customers with efficient and empathetic responses across all communication channels. Sierra agents integrate with your systems of record and knowledge bases to provide contextual and actionable support.

  • Scale support operations

    Easily update your agent with new promotions or policies, manage spikes in demand, and ensure smooth handoffs to live agents when needed.

  • Build with a trusted partner

    Continuously monitor and optimize your agent with pre-defined goals and guardrails and built-in quality assurance. Sierra ensures trust, security, and compliance, with encrypted and masked PII at all times.

See what Sierra can do for you.

Learn how you can partner with Sierra to increase customer satisfaction and improve customer outcomes.