Industry

Travel, Transportation, and Hospitality

Increase bookings and create loyal customers with your trusted AI agent.

Give all your guests first-class service

Deliver seamless travel experiences with instant, personalized, and on-brand interactions, when it matters most.

Booking and ticketing
Provide personalized guidance to help guests build their itineraries and book reservations, increasing conversion, add-on sales, and guest satisfaction.
Account management
Respond instantly to questions about account access, rewards programs, or member benefits, solving FAQs fast and reducing average handle time.
Travel support
Give guests immediate help with lost bags, missed connections, or check-in times, shortening response times and improving guest experiences.

Learn how Sierra agents are creating a new standard for customer experience.

Launch your AI agent on a flexible and secure platform built for personalized experiences at scale.

Provide always-on, empathetic support
Give guests immediate, on-brand responses, across channels, that adapt to their needs and emotions. Sierra agents integrate with your systems of record and knowledge bases to provide contextual and actionable support.
Scale support operations
Easily update your agent with new promotions or policies, manage spikes in demand during peak travel times, and ensure smooth handoffs to live agents when needed.
Build with a trusted partner
Continuously monitor and optimize your agent with pre-defined goals and guardrails and built-in quality assurance. Sierra ensures trust, security, compliance, data privacy, and governance.