Skip to main content

Technology

Drive customer acquisition, engagement, and success with AI agents

  • Ramp Logo
  • The Browser Company Logo
  • CDW Logo
  • Guild Logo
  • Funnel Logo
  • RunBuggy Logo
  • Brex Logo
  • Discord Logo
  • Bumble Logo
  • CLEAR Logo

Support and grow users at scale

Help users make the most of your products and services with instant and expert interactions, when it matters most.

A smartphone screen displays a customer service chat where a user requests an upgrade to a Pro plan, and the company confirms the subscription change.
  • Onboarding

    Provide personalized setup support and best practices to accelerate time-to-value and reduce churn.

  • Subscription management

    Support users through plan changes or cancellation requests to act on opportunities for upsell or retention.

  • Troubleshooting

    Resolve common issues, like login challenges or password resets, and share useful tips to keep users up-and-running and boost satisfaction.

A smiling man with short brown hair and a light beard wears a light blue shirt.
Ramp Logo
Sierra's Agent SDK stood out because it let us write customer journeys as code, track changes, and build sophisticated logic without giving up our development workflows. It was the first solution that truly met our technical bar.

Ben Levick

Operations and AI

Full story

Deliver better user experiences

Launch your AI agent on a flexible and trusted enterprise-grade platform for personalized experiences at scale.

  • Provide always-on, knowledgeable support

    Give users immediate and effortless support. Sierra agents integrate with your CRM, CDP, and other systems of record and knowledge bases to provide contextual and actionable support.

  • Scale up easily

    Update your agent when you launch new products or features, manage spikes in demand, and ensure smooth handoffs to live agents when needed.

  • Build with a trusted partner

    Continuously monitor and optimize your agent with pre-defined goals and guardrails and built-in quality assurance. Sierra ensures trust, security, compliance, data privacy, and governance.

See what Sierra can do for you.

Learn how you can partner with Sierra to provide seamless customer experiences and deliver revenue growth.