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Drive customer acquisition, engagement, and success with your trusted AI agent.
Help users make the most of your products and services with instant and expert interactions, when it matters most.
Provide personalized setup support and best practices to accelerate time-to-value and reduce churn.
Support users through plan changes or cancellation requests to act on opportunities for upsell or retention.
Resolve common issues, like login challenges or password resets, and share useful tips to keep users up-and-running and boost satisfaction.
Launch your AI agent on a flexible and trusted enterprise-grade platform for personalized experiences at scale.
Give users immediate and effortless support. Sierra agents integrate with your CRM, CDP, and other systems of record and knowledge bases to provide contextual and actionable support.
Update your agent when you launch new products or features, manage spikes in demand, and ensure smooth handoffs to live agents when needed.
Continuously monitor and optimize your agent with pre-defined goals and guardrails and built-in quality assurance. Sierra ensures trust, security, compliance, data privacy, and governance.
Sierra is built with leading technology in partnership with companies at the forefront of conversational AI.
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Sierra’s AI research team is on a mission to advance the frontier of conversational AI agents. In this research paper, we present a new benchmark for evaluating AI agents' performance and reliability in real-world settings, with dynamic user and tool interaction.
Bret Taylor, co-founder and CEO of Sierra discusses building company-branded AI agents with unique personalities, goals, and guardrails and their potential to revolutionize customer support.
AI agents are a new type of software, shaping how businesses and consumers can interact with AI. Join Sierra’s co-founders, Bret Taylor and Clay Bavor, as they introduce AI agents and how they work, alongside a demonstration of a Sierra AI agent in action.
Learn how you can partner with Sierra to provide seamless customer experiences and deliver revenue growth.