The AI agents reshaping customer service & law

The Information's founder and editor-in-chief Jessica Lessin interviews Sierra’s CEO Bret Taylor, transforming customer service, and Harvey’s Winston Weinberg, enhancing legal workflows, on how their startups are disrupting industries, the changing ROI for AI, and the future of work.

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Sierra CEO & OpenAI Chair Bret Taylor Live at Money2020: AI Bubbles, Software’s Future, & Why Sierra Wins

Ryan Zauk sits down with Bret Taylor, Co-Founder & CEO of Sierra and Chairman of the Board at OpenAI.

2025年11月13日

Thought leadership

Google, Facebook, then Sierra | Bret Taylor

“If there's one lesson I wish I could give my younger self, it's to focus less on the technology and more on the customer need.” Bret Taylor, co-founder of Sierra and chairman of OpenAI.

2025年7月24日

Thought leadership

Bret Taylor’s journey leading Salesforce, Sierra, and OpenAI

Over the past two decades, Bret Taylor has quietly helped shape the arc of Silicon Valley. From co-creating Google Maps to steering Facebook, Salesforce, and OpenAI, he’s been behind some of the most consequential products in tech.

2025年6月2日

Thought leadership

Sierraでできることを、ぜひご覧ください

SierraがどのようにAIを活用し、より優れた人間味あふれる顧客体験の実現をお手伝いするのかをご紹介します。

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