Squawk Pod: with Bret Taylor and Clay Bavor

Companies like SiriusXM and Sonos are using AI Agents to make customer service experiences “delightful,” thanks to new conversational AI technology from Sierra. The company’s co-founders Bret Taylor and Clay Bavor discuss the new technology and the competitive AI landscape

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Bret Taylor at Remarkable Retail podcast

Is AI Retail's New Front Door?

Steve Dennis sits down with Bret Taylor, Chairman of OpenAI and CEO and co-founder of Sierra. Taylor outlines how AI agents are emerging as the new “digital front door” for retail, unifying customer interactions into a single intelligent interface.

March 31, 2026