Richard Henwood

Richard is an Infrastructure Engineer at Sierra. Previously, he worked on High Availability and Disaster Recovery at Stripe and internal systems at Mastercard.

Articles de Richard Henwood

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Preserving agent behavior while serving LLMs reliably

Keeping an AI agent online isn’t enough — its behavior must remain consistent under provider stress. Here’s how we built the infrastructure to make that possible.

13 février 2026

Découvrez ce que Sierra peut faire pour vous

Découvrez comment créer des expériences client plus performantes et plus humaines avec l’IA.