Sierra ブログ

2026年3月27日

Sierra、日本発のAI企業「OPERA TECH」を買収

本日、Sierraは東京を拠点とするエンタープライズAI企業、株式会社OPERA TECHを買収したことを発表いたします。

Text: Sierra acquires Opera Tech in Japan.

2025年11月5日

Sierra Agent OS 2.0: from answers to memory and action

At Sierra Summit, we unveiled the future of AI agents: a single agent that works across every channel, learns from every interaction, and builds real customer relationships. With eight new products, including Agent Studio 2.0 and the Agent Data Platform, Sierra is turning the promise of AI-powered customer experience into reality.

2026年3月25日

Agents as a Service

Sierra is reimagining software for the agent era—where you simply describe the outcome, and intelligent agents build, execute, and continuously improve the work for you. Meet Ghostwriter, the agent that creates and optimizes other agents, turning your ideas into production-ready customer experiences without clicks, code, or complexity.

2026年2月6日

Year two in review

Sierra is heading into year three with over $150M in ARR, powered by rapid adoption from some of the world’s largest companies. The growth reflects a simple idea: when AI is built around real jobs to be done (not experiments), even the biggest enterprises can see meaningful impact fast.

White text "Year two" on a grainy background with diagonal orange, yellow, and blue color gradients.

2025年11月5日

Introducing Agent Data Platform

Sierra’s first-of-its-kind Agent Data Platform (ADP) gives agents memory, context, and intelligence — turning every interaction into a human, personalized experience. Powered by Agent OS, ADP helps companies move from answering questions to anticipating needs.

Serving customer experience and engineering teams—all from one platform

Sierra’s Agent OS is the only platform that supports both no code and programmatic agent development. Our unique approach enables companies to mix and match—choosing the right approach for their business needs, and scaling their agent development as those needs evolve.

2025年5月21日

Same platform, different personalities

Your AI agent is an extension of your brand’s voice, values, and customer experience. As Harmony, Duncan Smuthers, and Barbra all show, Sierra can help your business build better, more human customer experiences with AI.

2025年3月20日

Outcome-based pricing for AI agents

AI agents executing processes autonomously enable an entirely new pricing model, where you pay only when the software achieves specific, valuable outcomes: outcome-based pricing.

2024年12月10日

Sierra speaks

Voice is here. Sierra's AI agents can now engage consumers with rich, natural conversations over the phone—no wait times, no frustration. Learn how this new capability is reshaping the future of customer service.

2024年10月9日

Shipping and scaling AI agents

Sierra agents are refreshing SiriusXM radios, debugging Sonos setup flows, and managing OluKai returns and exchanges. In this post, we share lessons from building AI agents at scale.

2024年7月25日

The Guide to AI Agents

AI agents are autonomous software systems that can reason, make decisions, and pursue goals with creativity and flexibility. They’ll soon be everywhere, helping consumers, employees, and businesses alike.

2024年5月23日

Meet Sierra, the conversational AI platform for businesses

2024年2月13日

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