Sierra Lands in The 6

Sierra has opened an office in Toronto — now with about a dozen employees, and a growing number of customers. Canada is home to many great companies and a large, thriving tech hub, so we’re excited to be investing here.

Agents built on Sierra now serve over 40% of the Fortune 50, handling billions of customer interactions — from replacing legacy IVRs and refinancing homes to processing insurance claims, returning orders, and helping people raise millions in fundraisers.

With Sierra, there’s no need to test your customer’s patience (or their Canadian politeness) by putting them on hold. They’ll know that “when that hotline bling, it can only mean one thing” — they’re first in line, every time.

The largest enterprises in the world choose Sierra because our partnership model and platform deliver meaningful results fast. 

• Singtel, Asia’s leading communications technology company, launched in 10 weeks with resolution rates of over 70%.
• Cigna, one of the world’s largest health insurance companies, went into production in eight weeks and cut the time taken to authenticate a patient by 80%.

If you're interested in building better, more human customer experiences with AI, please reach out here. And we're hiring! To join one of the fastest-growing enterprise software companies in history, please apply here.