Videos

Agent Building Best Practices - Lifecycle

A Sierra-led deep dive into best practices across the full agent building lifecycle.

6 novembre 2026

Transforming Customer Operations at Sky with AI

Hear how Sky is using AI agents to transform its customer operations, and what it has learned along the way.

5 novembre 2026

A British Story with Global Relevance: How Ocado Is Making AI Part of Its Customer Promise

Ocado Retail's Chief Customer Officer Dan Elton explains how the company is bringing the AI discipline that transformed grocery to customer service across chat and voice.

5 novembre 2026

Sierra Summit Keynote, Bret Taylor and Clay Bavor

Sierra Summit 2026 Keynote

Sierra Summit Keynote with Bret Taylor and Clay Bavor.

3 novembre 2026

From This Trip to the Next: Building Loyalty with AI Agents

Alaska Airlines and Sierra discuss how agents deliver great service by remembering what matters to each traveler, every time.

3 novembre 2026

The Conversation Is the Interface

Nordstrom and Redfin on how natural language is replacing clicks, menus, and forms as the simplest way for customers to get things done.

3 novembre 2026

Healthcare: Better Access, Better Outcomes

AdventHealth, Ensemble, and Sierra explore the practical decisions behind building reliable agents for complex patient journeys.

3 novembre 2026

The Next Horizon in Agents

Figure and Sierra share how long-horizon agents can drive growth by working across channels and systems over weeks or months.

3 novembre 2026

Lessons Learned in Applied AI

Rocket Mortgage and ADT share their journeys deploying agents in large, complex businesses: what’s worked, what hasn’t, and what’s next.

3 novembre 2026

Découvrez ce que Sierra peut faire pour vous

Découvrez comment Sierra peut vous aider à obtenir de meilleurs résultats grâce à l’IA.