Lasting relationships: AI agents drive customer retention
By building stronger relationships between companies and consumers, AI agents can help reduce churn—transforming customer service from a cost center into a revenue-generating function.

We are excited to announce that Suveer Kothari will be joining Sierra as head of our new(ish) London office, which serves companies across the UK and Europe.
We want to ensure that Sierra has the best voice capabilities, and it’s why we’re excited to have acquired Receptive AI. Their voice technology is already integrated into Sierra, enabling companies to build AI agents once and deploy them across any channel.
The APX program is an 18-month rotational program that gives new graduates in computer science or a related field the opportunity to work closely with our customers, building AI agents as both an Agent Engineer and an Agent Product Manager.
Find out how Sierra can help your company transform the customer experience with our conversational AI agents.