Lasting relationships: AI agents drive customer retention
By building stronger relationships between companies and consumers, AI agents can help reduce churn—transforming customer service from a cost center into a revenue-generating function.
The Sierra blog
Sierra’s 𝜏-bench is shaping the development and evaluation of agents
We explore how Sierra’s 𝜏-bench is shaping the development and evaluation of agents—from academic research to industry applications and next-generation development.
Gardening week: evergreen engineering
At Sierra, we value intensity and craftsmanship—Gardening Week is an investment in the long-term quality of our software.
Meet the AI agent engineer
Agent engineers at Sierra design, build, and maintain our AI agents. They tackle problems at the intersection of software engineering, frontier AI deployment, and the most pressing challenges of our customers.
𝜏-Bench: Benchmarking AI agents for the real-world
Sierra’s AI research team is on a mission to advance the frontier of conversational AI agents. In this research paper, we present a new benchmark for evaluating AI agents' performance and reliability in real-world settings, with dynamic user and tool interaction.
See what Sierra can do for you.
Find out how Sierra can help your company transform the customer experience with our conversational AI agents.