Sierra Summit is Sierra’s first customer conference, bringing together developers, builders, and CX leaders for a full day of keynotes, product news, customer spotlights, hands-on workshops, and community connection.

Sierra Summit will take place on Wednesday, November 5, 2025 at Shack15 in San Francisco’s Ferry Building.

Sierra Summit is designed for Sierra's builder community from technical developers and builders to CX and business leaders who want to learn, collaborate, and shape the future of AI-powered customer experiences.

Click the RSVP button on the event page and complete the form and your request will be reviewed. Space is limited so we recommend requesting your place early.

The event is complimentary for invited attendees. Travel and accommodation costs are the responsibility of participants.

You’ll receive an email confirming your spot shortly after you register. Additional event details will follow closer to the event date.

Shack15 is located inside San Francisco’s Ferry Building. It’s easily accessible by BART (Embarcadero station), Muni, and ferry service. Rideshare and parking options are also available nearby.

The day will feature keynotes from Sierra leadership, customer stories, product announcements, hands-on workshops, and plenty of opportunities to connect with peers. The event concludes with an evening at the Ferry Building.

Select portions of the event will be recorded and shared after the Summit.

Doors open at 9:00 AM PT with programming beginning at 10:00 AM PT.

Bring your laptop if you’d like to participate in hands-on building workshops, along with any personal essentials. Wi-Fi will be provided.

Comfortable attire is encouraged for workshops and networking.

Yes—breakfast, lunch, coffee breaks, and an evening reception are included.

Shack15 is fully ADA-compliant. If you have specific accessibility needs or dietary restrictions, please let us know when you register.

Absolutely. Sierra Summit is designed with networking in mind, with built-in breaks, community sessions, and a closing reception to meet peers and Sierra team members.

We're here to help. Reach out to our team anytime at concierge@sierra.ai.

Yes! In addition to the main program, we’re adding a little flair with optional alphorn lessons during the breaks. It’s a fun way to experience something unexpected, meet fellow attendees, and maybe even master a few notes before the day is done. No prior musical experience required! 🎶