Sierra Summit 2026
October 6 · San Francisco
Welcome to our second Sierra Summit.
The conversation about AI has shifted over the last year. Companies are no longer debating the technology. They’re asking what’s our competitive advantage when everyone has access to the same intelligence? And how do we turn AI into revenue?
Join Sierra co-founders Bret Taylor and Clay Bavor to hear how Sierra can help your business differentiate itself; learn what’s happening at the cutting edge of applied AI; and connect with hundreds of peers who are using agents to build better customer experiences and drive better business outcomes.
October 6
San Francisco
Featured speakers
Additional speakers will be announced shortly.
Bret Taylor
Co-Founder and CEO
Clay Bavor
Co-Founder
Shadi El Baba
VP, Guest Support, Lululemon
Mary Craven
Director, Consumer Experience, Wilson
Nhi Lam
Director, Contact Center Technology, Vanguard
Ariel Dos Santos
Chief Product & Design Officer, Redfin
Merry Mac Miller
Manager, Digital Product, Rivian
Ryan Mann
AVP, Digital Service, DIRECTV
Aditya Shah
VP, Product Management, Fanatics
Carine Yahinian
VP, Business Operations, FOX
Razi Sharbaan II
Director of Consumer Care and After-Sales, BISSELL
Sam Violette
VP, Product, Nordstrom
Jose del Corral
VP of CX, Coinbase
Seth Amigo
Director of Data & Analytics, Lennar
Brendan Brennan
Senior Manager, Application Engineering Technical Lead, Vanguard
Jim Foster
Sr Director, Global Customer Support Strategy & Innovation, HP
Sourav Sankpal
Senior Data Scientist, Lennar
Michael Guerrero
Director, Cloud Telephony and Voice Services, AdventHealth
Natalie Bowman
VP, Digital Experience, Alaska Airlines
Dennis Yang
Head of Generative AI, Chime
Stacey Yeager
Sr Director, Strategy & Optimization, Cox Automotive
Steve Hammond
President, Ensemble
Alysse Guitar
VP of Marketing, Figure
Joy Zhang
VP of AI, GEICO
Ashlee Booker
Senior Manager, CX Operations, Homebase
Saki Takeda
Director, Product Management, Customer Service Technology, Netflix
Hansel Valdez
Product Manager, Netflix
Alex McGillis
Vice President Digital Product Management, Rocket Mortgage
Tabish Ahmed
Head of Global Operations Infrastructure, SoFi
Jesse Coomber
VP of AI, ADT
Leigh Anne Lanier
SVP, Consumer Customer Success, Verizon
Agenda
8:30 AM - 9:30 AM
Registration
9:30 AM - 10:30 AM
Opening Keynote
10:30 AM - 11:00 AM
Break
11:00 AM - 11:45 AM
Breakouts
11:45 AM - 2:00 PM
Lunch
12:00 PM - 12:45 PM
Breakouts
1:00 PM - 1:45 PM
Breakouts
2:00 PM - 2:45 PM
Breakouts
3:00 PM - 3:45 PM
Breakouts
3:45 PM - 4:30 PM
Breakouts
4:30 PM - 5:15 PM
Closing Session
Bret in conversation with Patrick Collison, CEO of Stripe
Speakers
Patrick Collison
CEO, Stripe
Registration is now closed
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