Sierra CEO Bret Taylor on why the AI bubble feels like the dotcom boom

In this episode, Bret Taylor sits down with Nilay Patel to unpack his transition from co-leading Salesforce to founding Sierra and steering the next wave of AI. They dig into how Bret Taylor sees AI agents reshaping work, why he believes the current boom echoes the dotcom era, and how Sierra’s model is built around outcomes, not promises.

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Google, Facebook, then Sierra | Bret Taylor

“If there's one lesson I wish I could give my younger self, it's to focus less on the technology and more on the customer need.” Bret Taylor, co-founder of Sierra and chairman of OpenAI.

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Bret Taylor’s journey leading Salesforce, Sierra, and OpenAI

Over the past two decades, Bret Taylor has quietly helped shape the arc of Silicon Valley. From co-creating Google Maps to steering Facebook, Salesforce, and OpenAI, he’s been behind some of the most consequential products in tech.

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Washington Post: The Futurist

Sierra co-founder Bret Taylor joins Washington Post Live to discuss how businesses could benefit from AI and manage the risks around the technology

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See what Sierra can do for you

Find out how Sierra can help your business build better, more human customer experiences with AI.

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