He saved OpenAI, invented the “Like” button, and built Google Maps: Bret Taylor on the future of careers, coding, agents, and more

Bret Taylor and Lenny Rachitsky sit down to trace Bret’s journey from building Google Maps to co-creating the “Like” button, leading Salesforce, and helping steer OpenAI through a pivotal moment. They explore the rise of AI agents, the evolution of coding, and what the future of work could look like.

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Google, Facebook, then Sierra | Bret Taylor

“If there's one lesson I wish I could give my younger self, it's to focus less on the technology and more on the customer need.” Bret Taylor, co-founder of Sierra and chairman of OpenAI.

July 24, 2025

Bret Taylor’s journey leading Salesforce, Sierra, and OpenAI

Over the past two decades, Bret Taylor has quietly helped shape the arc of Silicon Valley. From co-creating Google Maps to steering Facebook, Salesforce, and OpenAI, he’s been behind some of the most consequential products in tech.

June 2, 2025

Washington Post: The Futurist

Sierra co-founder Bret Taylor joins Washington Post Live to discuss how businesses could benefit from AI and manage the risks around the technology

June 25, 2024

See what Sierra can do for you

Find out how Sierra can help your business build better, more human customer experiences with AI.

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