Bret Taylor

Bret is Co-Founder of Sierra. Most recently, he served as Co-CEO of Salesforce. Prior to Salesforce, Bret founded Quip and was CTO of Facebook. He started his career at Google, where he co-created Google Maps. Bret serves on the board of OpenAI.

Posts by Bret Taylor

Sierra Agent OS 2.0: from answers to memory and action

At Sierra Summit, we unveiled the future of AI agents: a single agent that works across every channel, learns from every interaction, and builds real customer relationships. With eight new products, including Agent Studio 2.0 and the Agent Data Platform, Sierra is turning the promise of AI-powered customer experience into reality.

November 5, 2025

Bret Taylor

Posts by Bret Taylor

Sierra Agent OS 2.0: from answers to memory and action

There's an agent for that, and it runs on Sierra

See what Sierra can do for you

Posts by Bret Taylor

Sierra Agent OS 2.0: from answers to memory and action

There's an agent for that, and it runs on Sierra

Calling new grads: APX year 2

Serving customer experience and engineering teams—all from one platform

Sierra expands to New York

Change agents: Minted

Sierra acquires Receptive AI

Announcing the Sierra APX program

Sierra speaks

The Agent Development Life Cycle

The Guide to AI Agents

Meet Sierra, the conversational AI platform for businesses