43m35sKeynote with Clay Bavor and Bret TaylorHear from Sierra's founders on what's next for AI agents and the customer experience.
16m13sFireside Chat: Bret Taylor and CLEAR CEO, Caryn Seidman BeckerA discussion about AI, identity and the future of customer experiences.
27m57sPanel: New Era of CX with FOX, DIRECTV, and SafelitePractical advice from leading companies about AI and the customer experience.
24m37sThe Global PlaybookLearn how Sierra and Next scaled and localized AI agents across languages and regions.
27m34sThe Voice Latency PipelineLearn where latency comes from and how to reduce it with Cigna and Sierra's team.
36m25sAbuse Detection & Red Teaming Learn about common attack vectors for agents and how to stop them.
19m35sBuilding Secure Data Flows in Chat AgentsDesign secure data flows for AI agents using web attachments.
Sierra Agent OS 2.0: from answers to memory and actionAt Sierra Summit, we unveiled the future of AI agents: a single agent that works across every channel, learns from every interaction, and builds real customer relationships. With eight new products, including Agent Studio 2.0 and the Agent Data Platform, Sierra is turning the promise of AI-powered customer experience into reality.
Introducing Agent Data Platform Sierra’s first-of-its-kind Agent Data Platform (ADP) gives agents memory, context, and intelligence — turning every interaction into a human, personalized experience. Powered by Agent OS, ADP helps companies move from answering questions to anticipating needs.
Publish your agent to ChatGPTReach hundreds of millions of ChatGPT users with a single click — bringing your Sierra-built experiences into ChatGPT while maintaining full control and brand integrity.
Live Assist: AI superpowers for customer care teamsGive every customer care agent AI superpowers — with real-time guidance, instant answers, and seamless consistency across every interaction.
Agent Studio 2.0: from technology to product With Agent Studio 2.0, Sierra unlocks the full power of code for every team. New capabilities like Journeys, Workspaces, and the Integration Library make building advanced, deeply integrated agents faster, easier, and more collaborative than ever.
Insights 2.0: AI that improves your AIDiscover how Sierra’s Insights, now with Explorer and Expert Answers, uses AI to reveal customer truths at scale and turn them into continuous improvement.
