Resources

Showing 15 results

𝜏³-bench: advancing agent benchmarking to knowledge and voice

𝜏³-bench is here. We've expanded agent evaluation to two new frontiers: knowledge retrieval and voice.

March 18, 2026

Product Thought leadership

Webinar title and speakers headshots and job titles

AI Agents for Patient Engagement: A conversation with Sutter Health and Sierra

Join us for a conversation with Sutter Health about implementing AI agents for patient engagement.

February 28, 2026

Customers Healthcare Product

Building Secure Data Flows in Chat Agents

Design secure data flows for AI agents using web attachments.

November 15, 2025

Product

The Voice Latency Pipeline

Learn where latency comes from and how to reduce it with Cigna and Sierra's team.

November 15, 2025

Product

Elements of a Human Voice

Explore the craft behind the making of a great AI voice.

November 15, 2025

Product

Abuse Detection & Red Teaming

Learn about common attack vectors for agents and how to stop them.

November 15, 2025

Product

Sierra agent development and Next CX leader on stage

The Global Playbook

Learn how Sierra and Next scaled and localized AI agents across languages and regions.

November 15, 2025

Product Customers

Keynote with Clay Bavor and Bret Taylor

Hear from Sierra's founders on what's next for AI agents and the customer experience.

November 15, 2025

Product Customers

𝜏²-bench: evaluating conversational agents in a dual-control environment

𝜏²-bench challenges AI agents not just to reason and act, but to coordinate, guide, and assist a user in achieving a shared objective. This leap from solo operation to co-ownership of a task pushes agents into a much more demanding space.

June 11, 2025

Product Thought leadership

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